Stainless Structurals is committed to providing quality products that meet our customer’s expectations every time. To achieve this, Stainless Structurals has adapted a very important Quality Management System.
Quality Management at Stainless Structurals
Complete customer satisfaction should be the goal of any company in business today. Consumers in any market have many choices when purchasing items. One damaged or unusable product can lose a customer for good. Stainless Structurals puts continuous customer satisfaction and continuous quality improvement at the forefront of its quality management plan. This plan is anchored by our ISO 9001:2015 certification.
ISO stands for the International Organization for Standardization. They are based in Switzerland with branches worldwide. When a company achieves the ISO 9001 certification, it is an international recognition. When we opted to achieve this certification, we did so with the goal in mind to improve the level of high standard for the entire organization including production, sales, management and more. Another major goal is to increase and uphold the highest customer satisfaction levels.
Implementation of ISO 9001 at Stainless Structurals
One of the standards of this certification is that your company identifys and describes all of the processes involved using business type metrics. These metrics help set the basis of your core quality objectives. So we can put processes and rules into place for all aspects of the different areas of each job role and communicate them to everyone. With clear and defined processes and goals, the company will ultimately increase not only its quality but also its productivity.
Benefits for Both Sides
There are numerous benefits associated with achieving ISO 9001 certification. These benefits are not only internally for the company but also externally for the customers. Some of the major direct benefits for a certified company include increased revenues from improved efficiency, less wastes, and new business gained from being certified. The other major benefits include improved product quality, consistency, an understanding of the processes, and improved company culture.
There are also benefits for our customers by Stainless Structurals becoming certified. The most important being an increase in customer satisfaction with our stainless steel products. We can also meet specific customer requirements. Many customers demand to only do business with companies that are certified as ISO 9001 compliant. With an understanding of our processes and the constant goal for continuous improvement we are able to supply our customers with a premium product that meets their expectations.
Committed to Quality
By becoming ISO 9001:2015 certified, Stainless Structural is committing not only to themselves but also to our customers that we will meet your expectations. We have a team of individuals devoted to your satisfactions. All of our quality standards as well as our ISO 9001:2015 certificate can be found in the quality section of our website. Contact us today for your next stainless steel requirement and put our processes to the test.